S4g Privacy Policy — How Your Information Is Protected

1 What Information We Collect

S4g may collect your information in several ways. Details are outlined below:

Information Provided Directly:

• Name, date of birth, mobile number, and email address
• Residential address and national ID / passport number (for KYC verification)
• Payment-related information such as mobile banking numbers
• Username and password chosen at the time of account registration

Automatically Collected Data:

• IP address and device type
• Browser type and operating system
• Activity logs and session data from your use of the platform
• Usage patterns collected through cookies and tracking technologies

2 How Your Information Is Used

S4g uses the information it collects for the following purposes:

• For account creation and management
• For KYC verification and age confirmation
• To process deposits and withdrawals
• To personalise your gaming experience based on your preferences
• To send promotional offers and bonus information (with your consent)
• To prevent fraud and money laundering
• For customer service and support
• To meet legal obligations

We never share your information with third parties for marketing or advertising purposes.

3 Data Sharing & Third Parties

S4g may share your information with third parties in the following limited circumstances:

• Payment Processor: With trusted payment gateway providers for seamless deposits and withdrawals.
• KYC verification provider: With a licensed identity verification provider to confirm your identity.
• Regulatory Body: In response to lawful requests from licensing authorities and law enforcement agencies.
• Technology Partners: Technology service providers who support the secure operation of the platform, all operating under strict confidentiality agreements.

Outside of the above circumstances, your information will never be shared externally. All our partners comply with international data protection standards.

4 Cookies & Tracking Technologies

The s4g platform uses cookies and similar tracking technologies. These fall into three categories:

You can disable cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.

5 Data Storage & Security

S4g uses world-class technology to keep your data secure:

• SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption.
• Two-Factor Authentication (2FA): You can add an extra layer of security to your account.
• Secure Server: Your data is stored in internationally recognized secure data centers.
• Regular Security Audits: Independent experts conduct regular verification of our systems.
• Restricted Access: Only authorized personnel have access to your personal data.

As required by law, your information may be retained for up to 5 years after your account is closed. After that, it is securely deleted.

6 Your Rights

As an s4g user, you have the following rights:

• Right to know: You can find out what information we hold about you.
• Right to Rectification: You can request corrections to any inaccurate or outdated information.
• Right to Erasure: You can request deletion of your data under certain conditions.
• Right to Restrict Processing: You can restrict the use of your data for specific purposes.
• Right to Portability: You can request a copy of your information in a portable format.
• Right to object: You can opt out of marketing communications at any time.

To exercise any of these rights, contact our support team. We will respond within 30 business days.

7 Minor's Privacy

S4g is strictly for users aged 18 and above. We do not knowingly collect information from minors. Age is verified during registration and confirmed again through the KYC process.

If we become aware that data from a minor has been collected inadvertently, we will immediately close that account and delete the information.

8 Privacy Policy Updates

S4g reserves the right to update this privacy policy at any time. When significant changes are made:

• The "Last Updated" date at the top of the page will be revised accordingly.
• Registered users will be notified via email or platform notification.
• For major changes, your consent to the updated policy will be requested at login.

We encourage you to check this page regularly.